Dissect why 95% of enterprise AI pilots fail with Salesforce CRO Miguel Milano.
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Dissect why 95% of enterprise AI pilots fail with Salesforce CRO Miguel Milano.

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Published on
February 5, 2026
February 4, 2026
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Most enterprise AI pilots die in the sandbox trap. Miguel Milano, President & CRO at Salesforce with $40B in revenue operations, explains why 95% of AI implementations fail without enterprise-grade data infrastructure and deterministic workflows. He breaks down Salesforce's three-pillar strategy for scaling AI beyond proof-of-concept: data foundations with metadata context, agentic layers that combine probabilistic reasoning with deterministic execution, and apps that codify standard operating procedures into reusable automations.Dissect why 95% of enterprise AI pilots fail with Salesforce CRO Miguel Milano.

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